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1. What is the difference between Manager and X-Pert
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There are two main differences. The first is the size of the project that can developed. Micro Planner Manager is limited to 1500 operations per project and supports 5 subprojects. Micro Planner X-Pert supports 10,000 operations and 50 subprojects.
Next is the number of projects. Micro Planner X-Pert can integrate many concurrent projects. Projects can be linked by dates so if a external project's date changes your project is automatically updated. They can also be combined or merged together and an accurate cross project resource/cost analysis performed. Micro Planner Manager does not support these advanced features.
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3. Does your products support Earned Value
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Yes, and they have from the beginning. We have always been strong supported of Earned Value Analysis. In fact both of our products, Micro Planner Manager and Micro Planner X-Pert, support 4 types of Earned Value Analysis with or without accruals.
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4. Do you offer competitive upgrades?
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Yes, if you purchased one of our competitor's products and, like so many others, have out grown their abilities. Or maybe you are just sick and tired of trying to get it to produce correct answers? Either way, we will make it easier for you to move to a complete solution - Micro Planner. Contact us for a quote about replacing your current project management system.
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5. What is included in your Premium Support
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Well, the simple answer is everything. Our goal is to provide complete, comprehensive customer support without always asking you for a little more money. So we include unlimited toll-free support hot line with a 3 hour guarenteed response. All updates and upgrades are included at no cost. No matter how significant the release, if you are covered by our support package you recieve it for free. Even if you are changing platforms, there is no charge.
Finally, you receive unlimited access to our Anytime, Anywhere Customer Service web site. On it, you can search our knowledgebase, ask us and/or your peers questions, download everything we offer and view your case and order history. Everything you need in one spot http://microplanning.com/support.
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6. What is the difference between Micro Planner and Microsoft Project
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This is a long and detailed discussion that we can summarize into a couple of basic ideas:
- An organization's PM abilites evole. You might first start out as simply trying to develop a solid plan and then later worry about managing to that plan or considering resource/costs and many, many other issues. Microsoft Project is geared to the beginning of that evolutionary process but does not support or encourage your organization's continued evolution. Micro Planner does.
- Gantt versus Pert. The Gantt is a great report. We use them all of the time but Gantt's should not be used to PLAN projects they should be used to MANAGE projects. When planning the most critical data to be gathered is the logic of the project. Duration estimates are also important but timelines are not. Once you have all of the logic then timelines become important. Microsoft Project and all Gantt based programs miss this critical point. Micro Planner focuses you on the logic which, simply put, yields better plans.
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